Returns portal
Return form
To enable us to process your return, please fill out our return slip and include it with your shipment.
Delivery address Germany 🇩🇪 & EU 🇪🇺
If your delivery address is in Germany or another EU country, click the button below to purchase a return label online from DHL. Our address is already entered.
Once we receive and inspect your return, we will begin processing it. This may take a few business days. We will keep you updated on the return status and inform you as soon as the refund is complete. Further information can be found under the section " Returns" .